Privacy Policy

Last updated: July 2026

This Privacy Policy explains how MedialeCreatum (“the Software”) and the MedialeCreatum Developer (“the Developer”) collect, use, store, and protect personal data. By purchasing, downloading, installing, or using the Software, you agree to this Privacy Policy.

1. Data Controller

The Data Controller responsible for processing your personal data is:

MedialeCreatum Developer
Email: contact@medialecreatum.online

2. Data We Collect

The Software and Website may collect the following types of data:

A. Purchase Information

Collected by third‑party payment processors (e.g., Stripe):

• Email address
• Payment confirmation
• Transaction ID
• Country (for tax purposes)

The Developer does NOT store or process payment card information.

B. Support & Refund Information

If you request support or a refund, you may voluntarily provide:

• Diagnostic logs generated by the Software
• System information (Windows version, CPU, GPU, RAM)
• Screenshots of errors
• A description of the issue
• Your email address

C. Website Data

The Website may collect minimal technical data such as:

• IP address (for security and anti‑fraud)
• Browser type
• Basic analytics (page views, downloads)

No tracking cookies or advertising cookies are used.

3. Purpose of Data Processing

Your data is processed for the following purposes:

• Delivering the Software after purchase
• Providing support when requested
• Processing refund requests
• Verifying technical issues
• Preventing fraud or abuse
• Complying with legal obligations (EU digital goods law, tax rules)

4. Legal Basis for Processing

Data is processed under the following GDPR legal bases:

• Contractual necessity: delivering the Software you purchased
• Legitimate interest: preventing fraud, verifying technical issues
• Consent: when you voluntarily send logs or system information
• Legal obligation: tax compliance and digital goods regulations

5. Data Storage & Retention

The Developer stores only the minimum data required.

• Purchase records: up to 5 years (legal requirement)
• Support emails: up to 1 year
• Diagnostic logs sent by users: up to 90 days
• Refund documentation: up to 1 year
• Website analytics: up to 30 days

Data is deleted when no longer needed.

6. Data Sharing

The Developer does NOT sell, rent, or share your data with third parties.

Data may be shared only with:

• Payment processors (e.g., Stripe) for purchase verification
• Legal authorities if required by law

7. Security Measures

The Developer takes reasonable steps to protect your data, including:

• Secure email communication
• Limited data retention
• No storage of payment card information
• No unnecessary data collection
• No third‑party advertising or tracking

However, no system is completely secure. By using the Software, you acknowledge this risk.

8. User Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Object to processing
• Request a copy of your data
• Withdraw consent at any time (for voluntary data)

To exercise these rights, contact: contact@medialecreatum.online

9. Children

The Software is not intended for individuals under 18. The Developer does not knowingly collect data from minors.

10. Third‑Party Services

Payments are handled by third‑party processors (e.g., Stripe). Their privacy policies apply to payment data.

The Software may interact with third‑party content sources (e.g., Reddit). Their terms and privacy policies apply to content accessed through them.

11. Changes to This Policy

The Developer may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last updated” date.

12. Contact

For privacy questions, support, or data requests:

contact@medialecreatum.online