Terms of Service

Last updated: July 2026

By purchasing, downloading, installing, or using MedialeCreatum (“the Software”), you agree to these Terms of Service. If you do not agree, do not purchase or use the Software.

1. Definitions

“Developer” refers to the MedialeCreatum Developer.
“Software” refers to MedialeCreatum and all included files.
“User” refers to any individual who purchases, downloads, installs, or uses the Software.
“Website” refers to the official MedialeCreatum download and purchase page.

2. Eligibility

You must be at least 18 years old to purchase or use the Software. By purchasing, you confirm that you meet this requirement.

3. License Agreement

Use of the Software is governed by the MedialeCreatum License Agreement (EULA). You must read and accept the EULA before purchasing or downloading the Software.

4. EU Digital Goods Waiver

Before purchasing, you must explicitly agree to waive your EU 14‑day right of withdrawal for digital content, as required by EU Directive 2011/83/EU and Romanian OUG 34/2014. If you do not agree to this waiver, you cannot purchase the Software.

5. Payments

All payments are processed securely through third‑party payment processors (e.g., Stripe). The Developer does not store or process payment card information. Prices are displayed clearly on the Website. Taxes may be applied according to applicable laws.

6. Delivery of Software

Upon successful payment, the User receives access to download the Software. Delivery is considered complete once the download link is provided.

7. System Requirements

The User is responsible for ensuring their system meets the minimum requirements. The Developer does not guarantee compatibility with all hardware, drivers, or Windows versions.

8. Refund Policy

Refunds are ONLY granted under the following strict conditions:

• The Software does not function on the User’s PC.
• The User provides proof, including:
  • diagnostic logs generated by the Software
  • system information (Windows version, CPU, GPU, RAM)
  • screenshots of the error
• The User contacts support within 7 days of purchase.
• The Developer attempts to resolve the issue.
• The issue cannot be resolved.

Refunds are processed manually by a single developer. Response and processing times may vary.

Refunds are NOT granted for:

• user error or misuse
• misunderstanding of features
• change of mind
• performance issues
• subjective dissatisfaction
• incompatibility caused by antivirus, firewall, drivers, or third‑party software
• failure to meet system requirements
• issues caused by Windows updates
• issues caused by hardware limitations
• failure to read documentation

Refunds are ONLY granted when the Software objectively fails to run and the User provides complete proof.

9. Support

Support is provided on a best‑effort basis by a single developer. No response time is guaranteed. No ongoing support obligation exists.

10. Updates

The Developer may release updates at their discretion. There is no obligation to provide updates, patches, or new features.

11. Prohibited Conduct

Users may NOT:

• redistribute the Software
• resell the Software
• share license keys
• reverse‑engineer or attempt to access the source code
• modify or alter the Software
• bypass licensing or payment mechanisms
• use the Software for illegal purposes
• violate third‑party terms (e.g., Reddit)

12. Termination

The Developer may terminate a User’s license if the User violates the EULA or these Terms, engages in fraudulent refund claims, or attempts to bypass licensing or payment systems. Upon termination, the User must delete all copies of the Software.

13. Limitation of Liability

To the maximum extent permitted by law:

• The Software is provided “AS IS”.
• The Developer is not liable for any damages arising from use or inability to use the Software.
• This includes data loss, corrupted files, system crashes, hardware damage, business losses, lost profits, or any indirect or consequential damages.

The User’s maximum remedy is a refund as described in Section 8.

14. Privacy

The Developer processes personal data according to the MedialeCreatum Privacy Policy. Users must review and accept the Privacy Policy before purchase.

15. Governing Law

These Terms are governed by the laws of Romania and the European Union.

16. Contact

For support or refund requests, contact: contact@medialecreatum.online